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Code: ECC Excellent Customer Care

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The skills and techniques to provide Excellent Customer and how best to handle complaints.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2021 09:30 - 16:30 Wandsworth Town Hall, Room 256 Map

Code: ABS/21/0850 Risk Assessment

Acquire the knowledge to establish principles and standards in your work environment to reduce accidents.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2021 09:45 - 12:30 Wandsworth Town Hall, Room 145 Map

Code: SCB/21/0120 Social media: Keeping children and young people safe online (Cancelled)

A practical training course to help all practitioners who work with children to recognise the risks and harms of using social media, but to also equip them so they can use it positively and safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2021 13:00 - 16:30 Virtual Learning Map

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